Customer Centric Services
Customer Centric Services
Guidelines for Opening of accounts
- Objectives of KYC guidelines
- List of KYC documents
- Facilities to old/sick/physically impaired persons
- Facilities to visually impaired persons
- Guardianship in deposit accounts-Legal Guardianship Certificate issued under the National Trust Act, 1999 empowering the disabled persons with autism, cerebral palsy, mental retardation and multiple disabilities
- Separate line in front of each counter for senior citizen
- SB Account rules
- Current Account rules
- Nomination Rules- Need for Availing Nomination facility
GOALS/ COMMITMENTS
- Citizens’ Charter
- Code of Bank’s Commitment to Customers
- Code of Bank’s Commitment to Micro and Small Enterprises
OUR PRINCIPLES/ SALIENT FEATURES OF OUR POLICIES
COMPLAINT/ GRIEVANCE REDRESS
INFORMATION / AWARENESS
( Last modified on Nov 16, 2023 at 04:11:11 PM )
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