SECURITY ALERT TO THE CUSTOMERS AND GENERAL PUBLIC

Beware of Phishing
  There has been increasing incidences of phishing recently which targets the customers of leading banks throughout the world including our Bank.  Hence to alert the customers on such attacks which actually start through a spoofed e-mail purported to be sent by the Bank, we give below the modus operandi of the attacks, how they are perpetrated to get the personal credentials from unsuspecting customers and also how to avoid becoming victims to such attacks.

Phishing
  Phishing is a form of cyber attack in which scammers/attackers make Internet users divulge with sensitive information about their bank accounts and personal details.  A common online phishing scam starts with a spoofed e-mail message that looks like an official notice from a trusted source, such as a bank, credit card company, or reputable online merchant. Such spoofed mails would tell the recipients to validate or update their personal credentials failing which their accounts would become inactive and direct them to a website that looks like the genuine organization’s website. If unsuspecting customers follow the links in the mail and submit their personal credentials, those details would be actually going to the fraudsters who later use the credentials for placing the orders, services, transferring money from the accounts, etc, leading to identity theft.

Avoid becoming a Phishing victim
  Please be cautious of such fraudulent mails purported to have been sent by Indian Bank. Such mails ask the customers to validate or update their personal credentials by clicking on the links in the mails and threatening to restrict or block their accounts or similar such actions in case of non-response.

  We would like to emphasize once again that Indian Bank will not ask for the customer’s personal credential like Credit Card/ATM Card numbers, PINs, Internet Banking passwords through emails. If you receive any email claiming to be from Indian Bank requesting to update sensitive account information, please forward the email to sochelpdesk@indianbank.co.in (available 24 x 7) or issc@indianbank.co.in (or) ebanking@indianbank.co.in

for Internet Explorer (M/S Microsoft)
1. Look for the correct URL address and also the SSL (Secure Socket Layer) lock sign at the top/bottom of the browser of Internet Banking site of Indian Bank as given below.


2. When the mouse cursor is kept near the Lock, the display will be like this:


3. When the user double clicks on the lock symbol, the following screen is displayed.

Now to make it difficult for phishers and counterfeiters to hijack the brand of the organization, we have deployed the Extended Validation Secure Socket Layer Certificate (EVSSL) for our website. Whenever our website is accessed, the latest browsers trigger the address bar to turn green and display the name of our Bank. Higher version of browsers like Microsoft® Internet Explorer 7 & above, Firefox 3.03 & above, Opera 9.5 and future versions of these browsers will support this Extended Validation SSL feature and trigger the green bar. Hence use newer/upgraded versions of browsers as they are regularly updated to block and alert you from accessing the phishing sites. The Extended validation SSL feature which is now available in our internet banking website is displayed below (Internet Explorer).

Mozilla Firefox browser reflects security indicators to the left of the address bar and Opera shows security information to the right of the address bar.

» Please click here for general security guidelines for safe online banking.