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» Addresses of Unclaimed Accounts - (List - I - .pdf file)
» Addresses of Unclaimed Accounts - (List - II -Search)

Notice to Customers - Annual Maintenance Charges for Debit Cards

Our Bank issues MasterCard co-branded Global ATM/Debit cards to account holders. Indian Bank Debit cards are accepted globally and offer the convenience of anytime banking to the customers. It has been decided to levy Annual Maintenance Charges on the Debit Cards as follows

 

MAESTRO DEBIT CARD

MASTER CARD DEBIT CARD

AMC for first year

FREE

FREE

AMC from second year onwards

Rs.50 + tax per year

Rs.50 + tax per year

** The above charges are not applicable for the Senior Citizen Debit Cards and Biometric Debit Cards.

Head Office ATM Card department

Indian bank

Notice to Customers - ATM Card Transactions
As per RBI guidelines, with effect from 01.07.2011
The time limit for resolving customer complaints regarding ATM transaction failures has been reduced from 12 working days to 7 working days.
The Customer is eligible for payment of penalty at Rs.100 per day if the complaint is not resolved within 7 working days. The complaint has to be lodged within 30 days from the date of transaction to be eligible for payment of penalty.
The free limit of five transactions per month for savings bank customers includes Non Financial transactions (balance enquiry, pin change, mini statement etc) also.
The charges for Savings Bank customers from 6th transaction onwards in other bank ATM in a month  has been revised as Rs.20/- per Withdrawal Transaction and Rs.10/- per Non-financial transaction.
The charges for Current Account customers from 1st transaction onwards in other bank ATM in a month  has been revised as Rs.20/- per Withdrawal Transaction and RS.10/- per Non-financial transaction.
SMS alerts are being sent for all ATM debit card transactions to the registered Mobile numbers of the customers. Please contact your Home Branch to register your Mobile Number.

Compliance with KYC Guidelines - Public Notice
Compliance with KYC Guideline - Details
Seeding of Aadhaar number in customers CBS accounts

RBI Advisory : Do Not fall Prey to Fictitious Offers of Funds Transfer

Customers are advised not to fall prey to fictitious offers of cheap funds through letters, e-mails, mobile phones, SMS, etc by fraudsters. More.. (Link to RBI - Press Release)

NOTICE : ALL ATM CARD HOLDERS OF INDIAN BANK

Please register your mobile number, with the branch of Indian Bank where you have opened your account.

Once registered, you will receive an automatic SMS Mobile Alert Message for all transactions above Rs. 5000/- in your registered mobile phones.

There are no charges for this service.

Customer facilitation Centre (CFC) for redressal of NEFT/RTGS-related complaints

» Directory of Customer Facilitation Centres of NEFT/RTGS member banks
   (www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=2070)

CFC - NEFT/RTGS of Indian Bank :s

INDIAN BANK
Corporate Office
Deputy General Manager
Treasury Branch/RTGS cell,
No-254-260,Avvai Shanmugam Salai,
Royapettah, Chennai - 600 014

Tel: 044 - 28134174, 28134164
Fax 044-28134177
Email id : rtgscell@indianbank.co.in
hobod@indianbank.co.in
neft@indianbank.co.in





 
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